TY  - BOOK
AU  - Spencer, Lyle M.
TI  - Reengineering human resources :  achieving radical increases in service quality--with 50% to 90% cost and head count reductions
SN  - 9780471015352
U1  - 658.3 
PY  - 1995///
CY  - New York
PB  - John Wiley & Sons
KW  - Organizational change
KW  - Personnel management
KW  - Information technology
KW  - Business
ER  -