TY - BOOK AU - Burkan, Wayne C. TI - Wide-angle vision: beat your competition by focusing on fringe competitors, lost customers, and rogue employees SN - 0471134163 U1 - 658.8 PY - 1996/// CY - New York PB - John Wiley & Sons KW - Competition KW - Consumer satisfaction KW - Employee selection KW - Business ER -