000 00551nam a2200169 4500
008 230707b ||||| |||| 00| 0 eng d
020 _a0130116386
041 _aEnglish
082 _a658.4
_bGoe
100 _aGoetsch, David L.; Davis, Stanley B
245 _a Quality management
_bintroduction to total quality management for production, processing, and services
260 _aColumbus
_bPrentice Hall
_c2000
300 _a778 p
_bIncludes Appendix and Index
_c24 cm
650 _aTotal quality management
653 _aBusiness
942 _2ddc
_cBK
999 _c15305
_d15305