000 00605nam a2200217 4500
008 230727b ||||| |||| 00| 0 eng d
020 _a9781486002702
041 _aEnglish
082 _a658.800
_bLov
100 _aLovelock, Christopher H.; Vandermerwe, Sandra
245 _aServices marketing
250 _a6th edition
260 _aMelbourne
_bPearson Australia
_c2015
300 _a508 p.
_bIncludes index
_c27 cm
650 _aService industries--Marketing
650 _aProfessions--Marketing
650 _aEurope
650 _aCustomer relations
653 _aBusiness
942 _2ddc
_cBK
999 _c15779
_d15779