Driven to Delight (Record no. 15381)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00521nam a2200169 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230713b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789814660594 |
| 041 ## - Language | |
| Language code of text/sound track or seperate title | English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| Item number | Mic |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Michelli, Joseph A. |
| 245 ## - TITLE STATEMENT | |
| Title | Driven to Delight |
| Remainder of title | Delivering World - Class Customer Experience the Mercedes - Benz Way |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Chicago, New York, Mexico City |
| Name of publisher, distributor, etc | Mc Graw Hill Education |
| Date of publication, distribution, etc | 2016 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 282 p. |
| Dimensions | 23 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer Experience |
| 653 ## - INDEX TERM--KEYWORDS | |
| Uncontrolled term | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Bill Date | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Chin Christian University | Chin Christian University | Bachelor of Business Administration | 13/07/2023 | 658 Mic | 17321 | 13/07/2023 | 13/07/2023 | Books |